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Hack001 Heavyweight Member
Joined: 20 Jun 2004 Posts: 1685
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Posted: Fri Aug 28, 2009 10:08 am Post subject: Great Companies |
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Because everyone loves lists--
How about a list of companies you have dealt with that have the most fantastic customer service, consistently go out of their way to help, etc.? Be picky, not everyone gets on my list.
Karl Hammond
Edwards/Getzen
Osmun Music
Washington Music Center
Kanstul
sheetmusicplus.com
J.W. Pepper
A.K. Brass Press
Torpedo Bags
Last edited by Hack001 on Fri Aug 28, 2009 2:29 pm; edited 1 time in total |
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trumpetmike Heavyweight Member
Joined: 15 Aug 2003 Posts: 11315 Location: Ash (an even smaller place ), UK
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Posted: Fri Aug 28, 2009 10:11 am Post subject: |
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Eclipse
Spencer Trumpets UK |
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robertgrier Heavyweight Member
Joined: 10 Oct 2008 Posts: 937 Location: Greensboro, NC
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BedfordTrumpeter Heavyweight Member
Joined: 27 Dec 2007 Posts: 504 Location: Halifax, Nova Scotia
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Posted: Fri Aug 28, 2009 10:50 am Post subject: |
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I haven't made a purchase yet, but I'm gobsmacked by the care and personal attention I've received from Harrison Wedge Mouthpieces.
Paul _________________ CarolBrass 658R Bb | CarolBrass 506R Bb | CarolBrass 4000 C | Yamaha 631GS Flugel | CarolBrass 6882T Bb Cornet | Besson 60MD D/Eb | CarolBrass 7770F Picc. | Curry & Reeves mpcs
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http://www.bedfordbrassquintet.com |
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VetPsychWars Heavyweight Member
Joined: 07 Nov 2006 Posts: 7196 Location: Greenfield WI
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Posted: Fri Aug 28, 2009 10:53 am Post subject: |
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Karl Hammond
Charlie Melk
Brett Getzen
Doug Meeuwsen
Cascio Interstate Music. They have a huge web store and also a local store. I can email them, ask them to have something brought to the store, and I pick it up (they clearly don't stock everything at the store). I've also gotten good help there. I try to get what I need from them whenever I can. _________________ 1950 Buescher Lightweight 400 Trumpet
1949 Buescher 400 Trumpet
1939 Buescher 400 Cornet
GR65M, GR65 Cor #1 |
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holeypants Heavyweight Member
Joined: 22 Apr 2006 Posts: 996
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Posted: Fri Aug 28, 2009 10:57 am Post subject: |
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Charlie Melk. I'm convinced he's some kinda robot from the future. _________________ Jonathan Vieker
The Lip Rip Blues
My ongoing recovery from a torn lip muscle, updated regularly! |
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Hack001 Heavyweight Member
Joined: 20 Jun 2004 Posts: 1685
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Posted: Fri Aug 28, 2009 11:05 am Post subject: |
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BedfordTrumpeter wrote: | gobsmacked |
Gobsmacked? Gobstopper... Goblin... Hobgoblin... Hobbit... Rabbit... Rabid... Ibid... Avid... Vidalia... OH I get it. It means your Wedge mouthpiece makes you smell like an onion.
Wait... what? |
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2ndchair Veteran Member
Joined: 04 May 2004 Posts: 352
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Posted: Fri Aug 28, 2009 11:09 am Post subject: |
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Based on 30 plus years in the trade as a repair tech and in no particular order:
Bob Reeves. Great mouthpieces, great advice and the dryest wit in Hollywood. He knows more about what makes a horn tick than anybody I know and is a mine of useful info.
Roy Lawler. I've owned several of his horns and still have two I really like. All super nice build quality and great players. More than that Roy is absolutely committed to customer satisfaction and will go far out of his way to make sure you're happy with his instruments.
Getzen. The best of the best in mass produced horns. Really nice people who really care about their company. Easy to get parts from, easy to work with and consistently good product.
Kanstul. These guys can build just about anything and their horns (regardless of the brand name stamped on the bell) are well made, play good and hold up like tanks. Easy to get parts and great advice on repair issues as well.
Schilke. I have owned many Schilke instruments over the years and can't find a bad one. That's saying something in this era of quality control issues and outsourced labor. I was not too worried when they changed hands since the buyers also have a good reputation and the horns coming out now are if anything better than ever. Lots of help when specialized problems come up.
There are a lot of really good people in our world. These are the ones that came to mind immediately and I'll probably add to the list as time passes. |
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jadickson Heavyweight Member
Joined: 23 Jun 2006 Posts: 1297 Location: Raleigh, NC
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Posted: Fri Aug 28, 2009 11:18 am Post subject: |
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1. Roy Lawler
2. Roy Lawler
3. Roy Lawler |
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BedfordTrumpeter Heavyweight Member
Joined: 27 Dec 2007 Posts: 504 Location: Halifax, Nova Scotia
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Posted: Fri Aug 28, 2009 11:27 am Post subject: |
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Hack001 wrote: | BedfordTrumpeter wrote: | gobsmacked |
Gobsmacked? Gobstopper... Goblin... Hobgoblin... Hobbit... Rabbit... Rabid... Ibid... Avid... Vidalia... OH I get it. It means your Wedge mouthpiece makes you smell like an onion.
Wait... what? |
Google it, Yankee. _________________ CarolBrass 658R Bb | CarolBrass 506R Bb | CarolBrass 4000 C | Yamaha 631GS Flugel | CarolBrass 6882T Bb Cornet | Besson 60MD D/Eb | CarolBrass 7770F Picc. | Curry & Reeves mpcs
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http://www.bedfordbrassquintet.com |
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plp Heavyweight Member
Joined: 11 Feb 2003 Posts: 7023 Location: South Alabama
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Posted: Fri Aug 28, 2009 11:28 am Post subject: |
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1. Jason Harrelson
2. Michael Del Quadro (DQ Horns, AKA KansasTrumpet)
3. Garry Stoner
I requested the same three things of all three. I don't care how long it takes. I don't care what it looks like. I want it to play as well as your skills can make it play.
All three DID care what it looked like, and turned out beautifully crafted well finished instruments, even though looks are way down on my list of priorities.
All three produced instruments that will challenge my abilities for decades to come, so I never have hardware to blame for what comes out of the bell. _________________ Since all other motives—fame, money, power, even honor—are thrown out the window the moment I pick up that instrument..... I play because I love doing it, even when the results are disappointing. In short, I do it to do it.” Wayne Booth
Last edited by plp on Sat Aug 29, 2009 6:07 am; edited 1 time in total |
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Maarten van Weverwijk Heavyweight Member
Joined: 04 Jan 2006 Posts: 3377
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Posted: Fri Aug 28, 2009 12:19 pm Post subject: |
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Schagerl Mank, Austria
Musik Gillhaus, Germany
Musik Bertram, Germany
Leopold Müller, Germany (repair, revisions, overhauls)
Getzen (Brett)
Dillon's
Lee Walkowich (Chuck Levin's WMC)
Thomann (fantastic German internet shop; WWBW could learn from them!)
Torpedo Bags
MvW.
Last edited by Maarten van Weverwijk on Fri Aug 28, 2009 12:34 pm; edited 1 time in total |
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veldkamp Heavyweight Member
Joined: 29 Dec 2002 Posts: 668 Location: The Netherlands
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Posted: Fri Aug 28, 2009 12:29 pm Post subject: |
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Maarten van Weverwijk wrote: |
Musik Bertram, Germany |
The last time I visited them with my colleagues, they only wanted to let us try instruments if we promished to buy one. My colleague was really interested in buying one but after we heard this BS, we left the shop immediately! _________________ www.erikveldkamp.com |
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John Miconi Veteran Member
Joined: 05 Dec 2001 Posts: 290
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Posted: Fri Aug 28, 2009 12:34 pm Post subject: |
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1. Stu's Music
2. PIck Music
3. Chuck Levin's _________________ John Miconi |
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a.kemp Heavyweight Member
Joined: 28 Aug 2008 Posts: 680 Location: NYC
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Posted: Fri Aug 28, 2009 12:53 pm Post subject: service |
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Karl Hammond
Mark Curry
GR and Brian Scriver
Washington Music / Lee
Dillon Music
Charlie Melk
Jim Becker
Yamaha Artist Center/Wayne Tanabe, Dave Lotozo
and probably many, many more! |
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progmac Veteran Member
Joined: 15 Oct 2008 Posts: 387
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Posted: Fri Aug 28, 2009 1:03 pm Post subject: |
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Schilke replaced all three valves in my horn of which i'm not even the original owner. I sent it in cause the third was sticking and they said they weren't happy with any of the three and replaced everything. A $500 job for free. He said he wanted Schilke owners to be proud of their horns.
So they are fantastic. |
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johnnydtrumpet Veteran Member
Joined: 08 Nov 2004 Posts: 255 Location: Portland Oregon
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Posted: Fri Aug 28, 2009 1:09 pm Post subject: |
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I have found the best service from the following (in no particular order):
Jason Harrelson: Super knowledgeable and truly focused on providing the best product to each client he can.
Stork: Fantastic knowledge base and very helpful with requests
Getzen: Anytime I have dealt with them they have been helpful and Brett is a true professional.
John Dover
www.johndmusic.com
www.youtube.com/johndovertrumpet
www.myspace.com/johndovertrumpet |
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daDavemeister Heavyweight Member
Joined: 28 Jan 2003 Posts: 798 Location: Sonoma, Ca
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Posted: Fri Aug 28, 2009 1:38 pm Post subject: |
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Curry, Flip Oakes, MK Drawing _________________ Dave Lindgren of Sonoma, Ca
Bach 37 Bb, Yamaha Malone 6445HII C, Schilke P5-4, Schilke E3L-4, Dotzauer Rotary C, Benge 8Z cornet, eBay flugel |
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trpthrld Heavyweight Member
Joined: 09 Mar 2007 Posts: 4817
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A.N.A.Mendez Heavyweight Member
Joined: 27 Jul 2005 Posts: 5231 Location: ca.
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Posted: Fri Aug 28, 2009 2:18 pm Post subject: |
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holeypants wrote: | Charlie Melk. I'm convinced he's some kinda robot from the future. |
Leave Charlie alone....He's busy..... _________________ "There is no necessity for deadly strife" A. Lincoln 1860
☛ "No matter how cynical you get, it's never enough to keep up" Lily Tomlin☚ |
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