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Problems with PM - Webform communication and marketplace



 
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Andy Cooper
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Joined: 15 Nov 2001
Posts: 1833
Location: Terre Haute, IN USA

PostPosted: Fri Oct 16, 2009 1:38 pm    Post subject: Problems with PM - Webform communication and marketplace Reply with quote

Moderators and or TrumpetHerald
Sorry for the public airing of my problem, but short of driving down to Bloomington to see Tod I can't think of any other way to sort it out. Apparently my outgoing PM's , TH contact webforms, and direct e-mail to webmaster@trumpetherald.com are not getting through. I have used 3 different computers - work and at home and fooled around with various security settings. I'm wondering if ISP.COM or my office indstate.edu sites have ended up in TH's Junk Mail Reject list. I have been trying since the 1st of September to get through. The original purpose of my communication attempt was to just get my MarketPlace account sorted out with a password and security message. A bit odd since I can log in and post without any problem.


Suggestions?

Andy Cooper
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PH
Bill Adam/Carmine Caruso Forum Moderator


Joined: 26 Nov 2001
Posts: 5860
Location: New Albany, Indiana

PostPosted: Fri Oct 16, 2009 7:36 pm    Post subject: Reply with quote

Try sending me a PM and I will tell you if I get it.

I don't know that webmaster address. Contact Todd by emailing or sending a PM to trumpetherald through this site.
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Andy Cooper
Heavyweight Member


Joined: 15 Nov 2001
Posts: 1833
Location: Terre Haute, IN USA

PostPosted: Sat Oct 17, 2009 5:04 am    Post subject: Reply with quote

I have just PM'ed you. That of course has been my problem - PM's sit in the OUT box - not pulled by the system and e-mail through the TH system apparently is not delivered. The Webmaster address was trumpetHerald's publicly listed address (not in the TH) but in a Google search along with other information. If this does not work I will give my work e-mail here - it is public information anyway - then delete the message after another communication route is figured out.

Andy Cooper
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oxleyk
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Joined: 12 Apr 2006
Posts: 4180

PostPosted: Sat Oct 17, 2009 5:58 am    Post subject: Reply with quote

I've noticed this also and just assumed messages stay in the outbox until the recipient logs in.

Kent
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PH
Bill Adam/Carmine Caruso Forum Moderator


Joined: 26 Nov 2001
Posts: 5860
Location: New Albany, Indiana

PostPosted: Sat Oct 17, 2009 6:06 am    Post subject: Reply with quote

Andy-

I got your PM just fine. Oxleyk is close to right. Messages stay in your outbok until your recipient reads them. Having them merely log in doesn't remove the message. Obviously, the recipients of your other PMs just haven't read them.

Try contacting Todd by using the PM and email buttons on his profile- screen name "trumpetherald".
_________________
Bach trumpet artist-clinician
Clinical Professor of Jazz Trumpet, University of Illinois
Professor Emeritus of Jazz Studies, Indiana University Jacobs School of Music
Faculty Jamey Aebersold Jazz Workshops 1976-2019
JazzRetreats.com
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swthiel
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Joined: 02 Apr 2005
Posts: 3967
Location: Cincinnati, OH

PostPosted: Sat Oct 17, 2009 6:07 am    Post subject: Reply with quote

Messages stay in the Outbox until the recipient opens them, at which point they move to the Sentbox.
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Steve Thiel
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Andy Cooper
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Joined: 15 Nov 2001
Posts: 1833
Location: Terre Haute, IN USA

PostPosted: Sat Oct 17, 2009 8:06 am    Post subject: Reply with quote

Thanks for trying to help guys. Pretty much been there done that since September, deleted that and did it again. But I have followed your advice and did the PM and Email again today. If I still can't get a resolution in a few days I guess I could try a new registration under a slightly different name - perhaps that would allow me to set up my marketplace again from scratch.

Andy Cooper
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Andy Cooper
Heavyweight Member


Joined: 15 Nov 2001
Posts: 1833
Location: Terre Haute, IN USA

PostPosted: Tue Oct 20, 2009 8:15 am    Post subject: Reply with quote

TrumpetHerald has resolved my marketplace PIN problem. Thanks to all for their suggestions.

Thanks,

Andy Cooper
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