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Retrieving original user name on TH



 
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gvilletpt
Regular Member


Joined: 13 May 2013
Posts: 22

PostPosted: Tue Jan 03, 2017 11:19 am    Post subject: Retrieving original user name on TH Reply with quote

I am trying to update my email on the TH profile. It will not let me do that---it tells me that the updated email already belongs to another user. That other user is me, but I don't know what my original username was. I have since registered with another user name, but the email address it uses is incorrect..Is there a way to retrieve my original username. If so, I can correct my email address. How do you contact an administrator? Thanks
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John Mohan
Heavyweight Member


Joined: 13 Nov 2001
Posts: 9828
Location: Chicago, Illinois

PostPosted: Tue Jan 03, 2017 12:39 pm    Post subject: Reply with quote

Why is your query in the Mouthpieces forum?! It belongs in the trumpetherald.com forum.

http://www.trumpetherald.com/forum/viewforum.php?f=25

Or send a PM to the administrator (user ID: trumpetherald )

http://www.trumpetherald.com/forum/profile.php?mode=viewprofile&u=1
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Don Herman rev2
'Chicago School' Forum Moderator


Joined: 03 May 2005
Posts: 8951
Location: Monument, CO

PostPosted: Tue Jan 03, 2017 2:33 pm    Post subject: Reply with quote

As John said, only the sysadmin can help. PM username trumpetherald.
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gvilletpt
Regular Member


Joined: 13 May 2013
Posts: 22

PostPosted: Tue Jan 03, 2017 9:31 pm    Post subject: Posting in the correct forum Reply with quote

John Mohan wrote:
Why is your query in the Mouthpieces forum?! It belongs in the trumpetherald.com forum.

http://www.trumpetherald.com/forum/viewforum.php?f=25

Or send a PM to the administrator (user ID: trumpetherald )

http://www.trumpetherald.com/forum/profile.php?mode=viewprofile&u=1



I'm learning "how" to post. I'm fairly clear now---Thanks
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iiipopes
Heavyweight Member


Joined: 29 Jun 2015
Posts: 543

PostPosted: Fri Jan 06, 2017 8:27 am    Post subject: Reply with quote

I have the same issue. I tried to update my user profile, "iiipopes," when I moved and got a new email after my divorce. I contacted the administrator.

I GOT ABSOLUTELY NO REPLY AND HAD TO SET UP A NEW USER PROFILE.

I AM QUITE DISGUSTED.
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Don Herman rev2
'Chicago School' Forum Moderator


Joined: 03 May 2005
Posts: 8951
Location: Monument, CO

PostPosted: Fri Jan 06, 2017 3:41 pm    Post subject: Reply with quote

Only one guy does all the admin duties for this site and he has a full-time day job plus various gigs (he's primarily a trumpet player and teacher, not an IT guy). If he is out touring or whatever responses can be delayed, and with the many emails it is easy for one to get lost. Sometimes you have to try a few times, disgusted or not, and cut the guy some slack.
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iiipopes
Heavyweight Member


Joined: 29 Jun 2015
Posts: 543

PostPosted: Sun Jan 08, 2017 9:40 am    Post subject: Reply with quote

Don Herman rev2 wrote:
Only one guy does all the admin duties for this site and he has a full-time day job plus various gigs (he's primarily a trumpet player and teacher, not an IT guy). If he is out touring or whatever responses can be delayed, and with the many emails it is easy for one to get lost. Sometimes you have to try a few times, disgusted or not, and cut the guy some slack.

I have...for a year...I will suffer through with my modified avatar, and try to retrieve old posts as necessary otherwise.
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King Super 20 Trumpet; Sov 921 Cornet
Bach cornet modded to be a 181L clone
Couesnon Flugelhorn and C trumpet
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trumpetherald
System Administrator


Joined: 25 Oct 2001
Posts: 1493
Location: USA

PostPosted: Tue Jan 10, 2017 7:08 pm    Post subject: Reply with quote

Hey guys - I can't find your emails, can you please PM me the details so that I can try to figure out what is up?

Thanks,
td
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