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VetPsychWars Heavyweight Member
Joined: 07 Nov 2006 Posts: 7196 Location: Greenfield WI
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Posted: Fri Aug 28, 2009 3:03 pm Post subject: |
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A.N.A.Mendez wrote: | holeypants wrote: | Charlie Melk. I'm convinced he's some kinda robot from the future. |
Leave Charlie alone....He's busy..... |
NOT AGAIN!
Darn you, will you just stop so some of us locals can get stuff done too?!
No WONDER I have to wait 'til October to get my Aristocrat painted red!!
Tom _________________ 1950 Buescher Lightweight 400 Trumpet
1949 Buescher 400 Trumpet
1939 Buescher 400 Cornet
GR65M, GR65 Cor #1 |
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TrentAustin Heavyweight Member
Joined: 06 Nov 2002 Posts: 5485 Location: KC MO
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Posted: Fri Aug 28, 2009 3:08 pm Post subject: |
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Here are a few of my favs:
Shires (duh)
Wedge (I have never experienced better customer service)
Adams (wonderful experience)
Curry (Mark has been amazing throughout the years)
Dillon Music (always quick, prompt and courteous!)
Osmun (always have treated me like gold).
Thompson music (fab)
I'm sure I'm forgetting some but that's due to a lot of missed high notes. _________________ http://austincustombrass.biz
http://trentaustinmusic.com
http://instagram.com/austincustombrass
This acct will be deactivated as of March 2021. email info@austincustombass.com |
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Randall Nelson Veteran Member
Joined: 30 Aug 2007 Posts: 232 Location: Washington State
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Posted: Fri Aug 28, 2009 3:26 pm Post subject: |
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...my experience..in about the same or equal order...all are great for product AND service.
Kanstul
Mark Curry
Dan Oberloh
Fred Cirksena _________________ Randy Nelson
Olds Super Recording
Kanstul Chicago
Kanstul French Besson Marvin Stamm
Lawler C7
Getzen Custom 3051 LB RL |
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ldwoods Heavyweight Member
Joined: 26 Sep 2004 Posts: 1843 Location: Lake Charles, LA
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Posted: Fri Aug 28, 2009 3:48 pm Post subject: |
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Best:
Wedge Mouthpiece - Dr. Harrison
Flip Oakes Trumpets
Worst:
never mind, but it is interesting that one or two on my worst list are on other folks' best list... _________________ Larry Woods
LDWoods |
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WxJeff Heavyweight Member
Joined: 10 Dec 2002 Posts: 2485 Location: Atlanta GA
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Posted: Fri Aug 28, 2009 4:50 pm Post subject: |
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Quote: | Dillon Music (always quick, prompt and courteous!) |
+1 ...slightly surprised it took 'til the second page for them to get mentioned... |
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butxifxnot Heavyweight Member
Joined: 08 Jul 2004 Posts: 2353
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Posted: Fri Aug 28, 2009 5:19 pm Post subject: |
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Stores:
Dillon
Osmun
GR (Mr. Scriver! And staff)
Monette
mpcexpress
Thompson
People:
Mike Camarillo
Ken Larson
Blackburn
I've not done enormous amounts of business everywhere, but these companies and people have always proven very, very helpful and concerned with getting me what I need be it information or merchandise. Even when it meant they didn't get any business from me at that time. _________________ "Never practice, always perform."
-Adolf Herseth |
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mike ansberry Heavyweight Member
Joined: 03 Jun 2003 Posts: 1607 Location: Clarksville, Tn
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Posted: Fri Aug 28, 2009 5:27 pm Post subject: |
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Probably just about everyone will be surprised with my choice. JUPITER.
I use their instruments in my school bands. I used Holton a few years ago. They had bad valves in the horns they got from Czechoslovakia. They denied that there was any problem. Everyone I know that got those horns had trouble. Then we had Yamaha. Yamaha sent out student line horns with bad valves. They at least admitted there was a problem. Supposedly with a clamp that damaged the 1st and 3rd valves on many horns. But I've never liked any horns I had with Yammie valves. So then comes Jupiter. The first batch of horns I got had bad valves. They said their monel alloy was bad. They switched to nickel. They send me all new nickel valves for every horn in the room. Better, but not great. Then they came out with stainless steel valves. They sent me replacement valves for every Jupiter in my band. Now these valves are nice. The Jupiter brass I've been getting in the last several years have been really fine instruments. And these are their student line!
I have to say I like a company that will admit when they make a mistake, then go all the way down the road to the end to correct it the right way. _________________ Music is a fire in your belly, fighting to get out. You'd better put a horn in the way before someone gets hurt. |
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NCSAtrumpeter Regular Member
Joined: 04 Oct 2006 Posts: 92 Location: Wilmington, NC
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Posted: Fri Aug 28, 2009 5:34 pm Post subject: |
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Randall Nelson wrote: | ...my experience..in about the same or equal order...all are great for product AND service.
Kanstul
Mark Curry
Dan Oberloh
Fred Cirksena |
I'll put it in another vote for Fred Cirksena at Quality Brass. I have been very impressed with his customer service, honesty, pricing, prompt delivery, and he's just a genuinely nice guy. |
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nieuwguyski Heavyweight Member
Joined: 06 Feb 2002 Posts: 2349 Location: Santa Cruz County, CA
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Posted: Fri Aug 28, 2009 6:25 pm Post subject: |
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Wedge Mouthpieces -- Dr. Dave: Does that guy ever sleep? I'm a late-night web-surfer, and many of my emails to Dave were after midnight, west-coast time. Most of the time, he responded immediately. He worked with me through a selection process more generous than any other I'm aware of, and months later worked a custom experiment into his busy schedule. I play bent mouthpieces, and being non-radially symmetric the Wedge mouthpiece is slightly challenging. Only slightly, because the solution is to thread the top onto a given backbore, make sure everything is lined up right, and bend the thing. But no, I'm a cheapskate and wanted to experiment with backbores without bending every single one. Dr. Dave worked on an angled top, which I dubbed the "sand wedge," at no charge to me. He had at least one made, and wasn't happy with it. So he didn't send it to me, didn't charge me for it, just chalked it up to learning and said he'd have to think about it more. Exceptional service.
Michael Del Quadro (DQ Horns, AKA KansasTrumpet): I approached Michael with a silly request -- "I have an old cornet with a mangled bell, and the unique wrap suggests that a tuning bell modification, with one of your copper bells, would be intriguing. How about it?" Michael not only realized my concept, but he kept me in the loop the whole time and created a horn that exceeded my hopes.
Rich Ita: Rich modified a trumpet for me years ago, and supplied Pilczuk leadpipes for two others since. On the modification and one of the leadpipes, he really went the extra mile for me.
Honorable mention: They no longer exist as an independent company, but I once bought a Holton F alto trumpet from an online retailer. The horn was advertised as coming with a second main tuning slide for Eb, but when I received it the second slide wasn't there. I contacted the reseller and brought this to their attention. They blamed Holton, and explained that since it was a closeout instrument my choices were to accept it as it was, or return it. I elected to keep the horn, since I had bought it to threaten the french horn player in a quintet I was playing in at the time, but it still rankled me. I went to the Holton website, found a phone number, and called the company. When I presented my complaint, the receptionist transferred me to the shop floor foreman. His name was Frank, and I'm ashamed that I can't remember his last name all these years later. I explained my problem to him, and not only did he have the missing H-slide made (and silver-plated, as that was the finish of the trumpet I'd bought) and shipped to me free of charge, but he demanded the name of the Giardinelli (oops, did I get specific?) salesperson who'd blamed them for the problem. It turns out that Holton had discontinued the Eb extension slide years before, because it didn't give very good results, and Giardinelli hadn't updated their description. Indeed, my Holton alto trumpet plays atrociously with the Eb slide, but Frank made sure that I received it because that's what I thought I was buying. _________________ J. Notso Nieuwguyski |
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dershem Heavyweight Member
Joined: 14 Jun 2007 Posts: 1887 Location: San Diego, CA
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Posted: Fri Aug 28, 2009 6:32 pm Post subject: |
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Dillon - I've bought several horns from them, and always been treated well.
M/K drawing - they went out of their way when I wanted something from them, and provided a great tuning slide and fantastc service.
Marcinkiewicz - They've done several custom mouthpieces for me, and their service is all you could ask. I just wish I could afford their horns!
Flip Oakes - consummate musician, excellent horn maker, great guy. _________________ BKA! Mic Gillette was my mentor and friend.
Marcinkiewicz Mic G. trumpet, Custom Marcinkiewicz mpc. (Among others)
Marcinkiewicz Rembrandt flugel, Benge 8Z cornet, King 2B, Bach 36, Benge 190, Getzen 3062... many more. All Marc. mouthpieces. |
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oliver king Heavyweight Member
Joined: 07 Aug 2008 Posts: 1742
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Posted: Fri Aug 28, 2009 6:47 pm Post subject: |
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Kanstul
Dillons
A&G Music/Best Repair
Thompson Music
Colin Publications
Rayburns (Boston)
Brass Labs _________________ LB Bel Canto #59
Holton B47
Frankenhorn projects 1-5
Adams F1
Olds Super Tenor Trombone
Alesis QS8
B2MS3, B2GS3,
Last edited by oliver king on Mon Aug 31, 2009 11:24 am; edited 1 time in total |
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tptptp Heavyweight Member
Joined: 25 Oct 2001 Posts: 1409 Location: Georgia
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Posted: Fri Aug 28, 2009 6:49 pm Post subject: |
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Clifford Blackburn and staff can't be beat. _________________ Craig Mitchell |
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ohiotpt Heavyweight Member
Joined: 25 Jan 2008 Posts: 988
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Posted: Fri Aug 28, 2009 7:42 pm Post subject: |
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Rich Ita - The kind of guy you can just send, ask, and trust...Both for repair and horn purchase.
Fred Cirksena (Quality-Brass) - If someone asks you where they should go to get a used student horn...send them to Fred...Fair prices for clean horns...not the cheapest price...but good value.
Kanstul and Getzen - I've had horn overhauls with both companies (Getzen no longer does that service) bought some direct purchases, own instruments from, and they've always taken good care of me (Charles and Carrie at K and Mary Rima at G)
And while flaky lately with the merger and new computer system, they've always come through for me and over all some great deals....wwandbw/musiciansfriend especially if it's an item I don't want to spend a lot of money on...And you'll love their store if you make it to Indiana.
Bob Reeves - Haven't worked with him lately, but he really took care of me back in my student days, when I was so broke I bought two underpieces with one rim to save money. (Hey, $18 bucks was $18 bucks) back when he had his little shop in Hollywood.
Eric Bolvin - Haven't had time to really dig into the books yet for comment, but...super fast shipping...oops an error...very quick and friendly error correction. That's the kind of person it's great to do business with. _________________ -fred
Lots of horns available to try and buy (or just try) in the Florida Treasure Coast area (Especially Kanstul trumpets) - PM if you'd like to stop by.
Last edited by ohiotpt on Sat Aug 29, 2009 4:17 am; edited 1 time in total |
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deatea Veteran Member
Joined: 20 Jan 2009 Posts: 172 Location: Oakbrook, Illinois
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Posted: Fri Aug 28, 2009 7:55 pm Post subject: |
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I have t agree that Steve from "Torpedo Bags" belongs on this list he has been top notch in trying to resolve any issues that I have had with his cases _________________ YTR-6310ZS
YFH-631GS
YTR-6810S |
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Craig Swartz Heavyweight Member
Joined: 14 Jan 2005 Posts: 7770 Location: Des Moines, IA area
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Posted: Fri Aug 28, 2009 7:57 pm Post subject: |
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Schilke
Anderson's
Rieman Music (local IA music store)
Taylor Music (Big mail order/online store in Aberdeen, SD)
WWBW (Always good for me)
Smith and Wesson
Winchester Repeating Arms
RCBS/Huntington
Hornady
National Rifle Association
Dillon Precision
Buick/General Motors
Eble Music (Sheet music galore in Iowa City- try them!) |
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Mnc Veteran Member
Joined: 25 Jun 2005 Posts: 256 Location: Reno, Nevada
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Posted: Fri Aug 28, 2009 8:44 pm Post subject: |
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Dick Akright- A&G Best Repair
Jim Mc Combs- Dillon Music
Getzen
Roy Lawler
Dave Kessler-Kessler Music
Walt Blanton
All are first class companies and people... |
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seruch Veteran Member
Joined: 04 Dec 2007 Posts: 112
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Posted: Fri Aug 28, 2009 8:58 pm Post subject: |
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Obvious echoes:
--Mark Curry
--Getzen (My Eterna Severinsen from HighSchool days still plays like then, even though I've taken lousy care of it. Valves are beauties - I wish I could challenge them....
But someone mentioned Wayne Tanabe ??!!? If he were either still in, or back in the biz, I'd concur. Did I miss him coming back (loved to occasionally stop into the Brass Bow in Chicago suburbs when he was here)????
s _________________ Bb-Getzen Severinsen-Bach 5C
Flugel-Kanstul Signature w/Flip Oakes 5WT |
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BryceAdams New Member
Joined: 16 Mar 2009 Posts: 9
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Posted: Fri Aug 28, 2009 9:35 pm Post subject: |
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Monette
Thompson Music |
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trumpetmike Heavyweight Member
Joined: 15 Aug 2003 Posts: 11315 Location: Ash (an even smaller place ), UK
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Posted: Fri Aug 28, 2009 10:49 pm Post subject: |
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Howard Wiseman |
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tptguy Jerome Callet Forum Moderator
Joined: 11 Nov 2001 Posts: 3380 Location: Philadelphia, Pa
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Posted: Fri Aug 28, 2009 11:38 pm Post subject: |
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It's nice to see so many people saying such good things about the people they are working with. It says a lot about the trumpet industry - most people are in it because they love and take great pride in what they do.
I'll give my vote to Jerry Callet because he helped me when no one else could. Not only has he provided tremendous help to nearly countless others, also he has probably given more free lessons that just about everyone else put together. I've never seen someone share their knowledge more freely. Oh, and it doesn't hurt that he has designed the best trumpet ever made along with great mouthpieces too. IMHO
My 2nd vote goes to Kanstul. They've made a lot of horns for me and the quality and support has always been excellent.
My 3rd vote goes to Charlie Melk, but I'll keep that one quiet. He's busy!
- Kyle |
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