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Complaint!



 
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Type3B
Veteran Member


Joined: 06 Oct 2016
Posts: 108
Location: New Hampshire

PostPosted: Thu Oct 06, 2016 6:09 pm    Post subject: Complaint! Reply with quote

This is my first post as a veteran user who has been through the wringer over a simple change. I've been on TH for years, with many posts, and many positive sales and purchases. Recently, my email address changed. When I logged in and changed to my new email, I received a message saying that because of the change, my account was inactive, and that I would need to reactivate it. There was no link to do this, just the same message over and over. I wrote to the TH administrators three times, begging for help, and never got any response. Finally, out of desperation, I had to obtain yet another email address and create a new account with a new use name. Why does TH make a simple changed of email address into a nightmare?
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mavrian22
Veteran Member


Joined: 12 Feb 2009
Posts: 147

PostPosted: Tue Jan 30, 2018 2:41 pm    Post subject: Reply with quote

Because its an old and antiquated website with admin who do it because they love it.
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