Getzen Trumpets 907DLX : Dealers in the UK : Used as New?

[Carly]

We wanted to purchase a Getzen 907DLX after much consideration only to find that a UK dealer allows trumpets to be used. We were advised to look elsewhere when reasonable enquiries were made as to their policy on 14 day trials and what happens to the instrument if returned by previous customers. Would we not be buying a used instrument? It appears we struck a nerve.

It is appreciated that some instruments may require being inspected and set up ie saxophone, flutes etc but to then allow instruments to be trailed for 14 days by other customers and returned, renders them "used" and should be marked as such.

It would be helpful for the UK to have more than one distributor of Getzen trumpets so that alternative purchase options can be considered.

[Brassnose]

https://www.musik-bertram.com/musikinstrumente/Getzen/907-S/artikel-1169.html
_________________
2019 Martin Schmidt eXcellence
1992 Bach 43GH/43
1989 Kühnl & Hoyer Model 15 flugel
1980/2023 Custom Blessing Scholastic C 😎
1977 Conn 6B
1951 Buescher 400 Lightweight
AR Resonance, Frate, Klier

[Dayton]

[Speed]

If it is sold as a "used" instrument, the buyer typically has little or no warranty, certainly no factory warranty. On the other hand, if the trumpet has never been sold by the dealer to a customer, but only played by prospective buyer, one would think that it qualified as a "new" instrument when sold to a buyer, at least for factory warranty purposes.

Take care,
Marc Speed

[Carly]

[jondrowjf@gmail.com]

If someone has used the trumpet and returned it, wouldn't the trumpet be considered a demo
trumpet? Then should be a lower price for the trumpet.
Is there a Getzen dealer in Ireland or Europe? What is the tax on trumpets from other European countries?
_________________
King 603 cornet
Yamaha 2330 cornet
Denis Wick 4 W classic gold mouthpiece
Getzen 4 B mouthpiece
Yamaha 11 e mouthpiece
Bach 5 B mouthpiece

[JeffM729]

[Carly]

[jondrowjf@gmail.com]

Yes. I agree with Jeff. Merchant wants the most money they can get. Other than lower price, what is the advantage of open box over new trumpet? Full disclosure, I have never owed an open box trumpet or new trumpet.
_________________
King 603 cornet
Yamaha 2330 cornet
Denis Wick 4 W classic gold mouthpiece
Getzen 4 B mouthpiece
Yamaha 11 e mouthpiece
Bach 5 B mouthpiece

[LittleRusty]

[jondrowjf@gmail.com]

LittleRusty. Thank you for the detailed information. Before I buy next time, will review this information.
_________________
King 603 cornet
Yamaha 2330 cornet
Denis Wick 4 W classic gold mouthpiece
Getzen 4 B mouthpiece
Yamaha 11 e mouthpiece
Bach 5 B mouthpiece

[HaveTrumpetWillTravel]

I'd say there are different cultural expectations too. In the US there tend to be long periods allowed for returns, whereas in other places return is disallowed and someone wishing for a trial period is seen as being very difficult. Personally, I tend not to return things often, but I value having that as an option if I'm genuinely dissatisfied. I also know there are instrument specific practices; for instance, violinists are often encouraged to demo several instruments for a period of weeks before deciding on one.

For OP, I would guess the store is small enough they could likely tell if/whether the instrument has been demoed.

[Brassnose]

Thomann and FMB offer what they call B stock (B Ware). Those are lightly discounted instruments that came back after a trial period. I owned one at some point (bought from Thomann) and there was no difference to a new instrument.

Thomann will specify this on their Website and FMB has a dedicated sub-site for these instruments. They also list display models.
_________________
2019 Martin Schmidt eXcellence
1992 Bach 43GH/43
1989 Kühnl & Hoyer Model 15 flugel
1980/2023 Custom Blessing Scholastic C 😎
1977 Conn 6B
1951 Buescher 400 Lightweight
AR Resonance, Frate, Klier

[Carly]

[LittleRusty]

[Carly]

[Crazy Finn]

[blbaumgarn]

Going into a music store I have always respected that instruments will be tried in the store itself by people to see if they want to buy I got a new Conn 36 b at 13 in 1963 and the dealer that sold it to my folks for me said, "I couldn't even get out the door before a band director came in with two of his students wanting to know if they could try it in the store. It didn't affect anything for the buying quality. It was the same when I bought my Benge in'74. I tried out three Bachs at the same time. The store owner told me what different people had said about the Bachs but no one had played the Benge yet. Nothing hurt and it didn't affect my choice. I feel that if you walk from the premises with the horn and have it home and then return it, it should be considered a demo and the price be lowered if even a little. Hand the horn off and out the door to several people before it is purchased and it seems silly to sell it as new. That's MHO
_________________
"There are two sides to a trumpeter's personality,
there is one that lives to lay waste to woodwinds and strings, leaving them lie blue and lifeless along a swath of destruction that is a
trumpeter's fury-then there is the dark side!" Irving Bush

[Carly]

Quote : I am not familiar with anything UK, but there are likely specific legal criteria for "new" vs "used" - as in what sort of things would cause an item to be certified as "used" vs "new." Unquote.

As far as is known it comes under the Trades Descriptions Act 1968, there were some amendments, probably to cover used trumpets but this is the gist of it.

"The Trades Descriptions Act and the Sale of Goods Act both say that goods have to be as described. Therefore for a product to be called "new" there should have been no transfer to anyone else between the shop and the purchaser. "Even if something is bought and then brought back the next day it is still second-hand," said a spokeswoman for the Department of Trade and Industry."

[Carly]