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Phoenix864
Veteran Member
Joined: 20 May 2019
Posts: 223
Location: Washington DC, US
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 Posted: Fri Dec 02, 2022 2:55 pm Post subject: |
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| stomvi2 wrote: | | Wondering now too, as I'm getting a wild hair to try an Outlaw. Has anyone had luck ordering directly from their website? |
It looks like Dillon, ACB, Amazon, and other vendors have the Outlaw in stock: https://www.dillonmusic.com/torpedo-bag-outlaw-single-black-fabric-trumpet-case/
I would probably avoid ordering directly from Torpedo, as their turnaround times seem to be pretty hit-or-miss. A separate vendor who has one on hand will likely get it shipped out faster. |
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Steve A
Heavyweight Member
Joined: 26 May 2006
Posts: 1807
Location: Toronto, Canada
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| Posted: Sat Mar 30, 2024 1:17 pm Post subject: |
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Shot in the dark: I'm still waiting on a refund for my preordered updated Coyote case that I was supposed to get within a few weeks back when I requested it in 2019.
I've asked them again I don't know how many times, but haven't gotten any answers. Does anyone here know what's going on with them? It looks like they're still in business, but the flow of "it's coming soon, we promise!" emails seems to have stopped. |
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stomvi2
Regular Member
Joined: 04 Feb 2012
Posts: 11
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| Posted: Sat Mar 30, 2024 2:34 pm Post subject: |
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| Steve A wrote: | Shot in the dark: I'm still waiting on a refund for my preordered updated Coyote case that I was supposed to get within a few weeks back when I requested it in 2019.
I've asked them again I don't know how many times, but haven't gotten any answers. Does anyone here know what's going on with them? It looks like they're still in business, but the flow of "it's coming soon, we promise!" emails seems to have stopped. |
I succeeded in getting a Velox refund after repeated attempts and pestering them. I finally got a response in October 2021 from a new Director of Sales and Marketing, Jen. Very apologetic, issued the refund. Not sure if she's still there.
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