Type3B Veteran Member
Joined: 06 Oct 2016 Posts: 108 Location: New Hampshire
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Posted: Thu Oct 06, 2016 6:09 pm Post subject: Complaint! |
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This is my first post as a veteran user who has been through the wringer over a simple change. I've been on TH for years, with many posts, and many positive sales and purchases. Recently, my email address changed. When I logged in and changed to my new email, I received a message saying that because of the change, my account was inactive, and that I would need to reactivate it. There was no link to do this, just the same message over and over. I wrote to the TH administrators three times, begging for help, and never got any response. Finally, out of desperation, I had to obtain yet another email address and create a new account with a new use name. Why does TH make a simple changed of email address into a nightmare? |
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