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(RANT) USPS losing my packages these past 2 weeks.



 
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Evinerate
Veteran Member


Joined: 15 Nov 2016
Posts: 154

PostPosted: Fri Oct 06, 2017 8:45 pm    Post subject: (RANT) USPS losing my packages these past 2 weeks. Reply with quote

Am I the only one with 3 lost USPS packages that never had a scan ever updated in tracking????

How do they lose a big package containing my Martin trumpet?
They also lost my packages containing mutes and mouthpieces, unbelievable! And worst part is, there's nothing I can do to get those items back, I'm in no rush to get refunded, I just want the items!!!
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RandyTX
Heavyweight Member


Joined: 25 Mar 2010
Posts: 5299
Location: Central Texas

PostPosted: Sat Oct 07, 2017 4:07 am    Post subject: Reply with quote

You might have better luck contacting them directly. Just sayin'
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Brad361
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Joined: 16 Dec 2007
Posts: 7080
Location: Houston, TX.

PostPosted: Sat Oct 07, 2017 7:42 am    Post subject: Reply with quote

Good luck. USPS is the WORST when it comes to tracking, their system is worthless. And trying to contact them directly is not much better, don’t even think of trying to do that by phone. Government bureaucracy at it’s finest .

On a positive note, I have had shipments that I eventually received after their tracking system showed no records of them even having the package, I hope this is what happens for you.

Brad
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kehaulani
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Joined: 23 Mar 2003
Posts: 8964
Location: Hawai`i - Texas

PostPosted: Sat Oct 07, 2017 7:50 am    Post subject: Reply with quote

Well, I had no problem talking to the area supervisor (several times). Might be a local thing. At any rate, I would at least give it a try.
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Robert P
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Joined: 28 Feb 2013
Posts: 2578

PostPosted: Sun Oct 08, 2017 2:55 am    Post subject: Reply with quote

By any chance did they go through Jersey City? Apparently one of the worst post offices in the US and often referred to as a black hole due to the tendency of things to go in but not come out. I'm sure there are many similar. If you look at the Google maps review, the one on MLK Jr. in Jersey City has a 1.2 star rating. Others in the area have a similar rating.

I had a bike saddle get lost in one of the Jersey City po's for a month. Tracking showed it went in...some time later showed it leaving...and then going back...?? My local post office put a trace on it, but couldn't tell me much of anything.

I happened to go to a Fedex hub in the Orlando, FL area and that was eye opening. There's a hut there that floor employees are required to go through - cameras, metal detectors and a guy with a detector wand employees have to go past. Clearly a measure taken because packages tend to disappear. I assume they've got cameras all over the place as well.
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Brad361
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Joined: 16 Dec 2007
Posts: 7080
Location: Houston, TX.

PostPosted: Mon Oct 09, 2017 11:53 am    Post subject: Reply with quote

Not to hijack the thread, but one more USPS story: I had sent my most expensive horn out for repair (Fedex). When it was shipped back USPS, even though it was insured with signature required, the idiot carrier just set it on the stairs to my front porch, at 8pm, and left. No signature, did not even bother to ring the doorbell. I just happened to see this out my front window, otherwise it may have sat out there really exposed all night (although I most likely would have checked before going to bed).

In my area, the USPS is worse than incompetent, many of their employees (like the one who delivered my horn) are apparently quite lazy and could not care less about doing a decent job as well.

Brad
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"I always try, but not always, because the horn is merciless, unpredictable and traitorous." - Arturo Sandoval


Last edited by Brad361 on Tue Oct 10, 2017 12:36 pm; edited 1 time in total
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TKSop
Heavyweight Member


Joined: 23 Feb 2014
Posts: 1719
Location: UK

PostPosted: Mon Oct 09, 2017 11:56 am    Post subject: Reply with quote

Can't promise it'll help but with some companies it seems that making a public stink (finally, something Facebook is good for!) about a problem can magically make someone keen to chase it up for you.

Doesn't always work, but it's the sort of thing that is worth a go.
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