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El Fuego
Regular Member
Joined: 30 Oct 2022
Posts: 19
Location: Maine
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 Posted: Sun Oct 30, 2022 9:00 am Post subject: Anyone Home at Zaja ? |
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Though new to TH, I've followed it for too long.
Here's the short story. I ordered Zaja Valve oil the beginning of October.
Only a brief email receipt was sent then.
After that, NADA, rien, nothing. Many emails to Rich and Andre, and a few phone messages.
No response. No phone. No emails. Empty.
I'm ready to cancel the credit card order and switch to.. ...Blue Juice ?
I love their oil ( prefer the mulberry scent...no comments please š).
So, what gives ? Any insiders around that can explain?
Perhaps they even read TH. |
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Matthew Anklan
Heavyweight Member
Joined: 12 Jun 2007
Posts: 1085
Location: Cincinnati
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| Posted: Sun Oct 30, 2022 2:46 pm Post subject: |
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Iām sad to say this has been the case for a while. Rich is on Facebook. Try him there before cancelling.
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Matthew Anklan
www.matthewanklan.com
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El Fuego
Regular Member
Joined: 30 Oct 2022
Posts: 19
Location: Maine
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| Posted: Sun Oct 30, 2022 3:01 pm Post subject: |
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| Matthew Anklan wrote: | | Iām sad to say this has been the case for a while. Rich is on Facebook. Try him there before cancelling. |
Thx Matt. Though not Luddites, we don't do any social media, such as Facebook. Security concerns.
Still, no reasonable excuse for poor business and just plain lack of response.
They just don't seem to care . Guess I'll go to Blue Juice; unless you have a better oil suggestion. |
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cgooding
Veteran Member
Joined: 15 Nov 2001
Posts: 191
Location: Tallahassee, FL
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| Posted: Sun Oct 30, 2022 3:44 pm Post subject: |
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Last time I ordered from them there was zero communication and it took about five months for my order to be filled. Email only returned a generic message.
It was definitely the last I will give them my money.
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"We are the music makers, and we are the dreamers of dreams." |
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Croquethed
Heavyweight Member
Joined: 19 Dec 2013
Posts: 614
Location: Oakville, CT
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| Posted: Sun Oct 30, 2022 5:03 pm Post subject: |
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| The Monster Oil guys are very responsive, bend over backwards to make sure you get the right lube for the right horn, and it's good stuff. |
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El Fuego
Regular Member
Joined: 30 Oct 2022
Posts: 19
Location: Maine
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| Posted: Sun Oct 30, 2022 6:02 pm Post subject: |
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| cgooding wrote: | Last time I ordered from them there was zero communication and it took about five months for my order to be filled. Email only returned a generic message.
It was definitely the last I will give them my money. |
Good to know. Too bad, the women loved the mulberry ! 
It was a fine product. |
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mythopoeic
Veteran Member
Joined: 13 Apr 2005
Posts: 116
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| Posted: Sun Oct 30, 2022 6:44 pm Post subject: |
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| Last time I tried ordering and sent a message, asking about my order, Rich Szabo made a point of reminding me that he was a professional musician and traveling with his band. |
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Crazy Finn
Heavyweight Member
Joined: 27 Dec 2001
Posts: 8333
Location: Twin Cities, Minnesota
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| Posted: Sun Oct 30, 2022 6:57 pm Post subject: Re: Anyone Home at Zaja ? |
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| El Fuego wrote: |
I'm ready to cancel the credit card order and switch to.. ...Blue Juice ?
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Do as you will, but I can't endorse Blue Juice as an alternative.
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chef8489
Heavyweight Member
Joined: 16 Aug 2011
Posts: 858
Location: Johnson City Tn
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| Posted: Sun Oct 30, 2022 7:01 pm Post subject: Re: Anyone Home at Zaja ? |
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| Crazy Finn wrote: | | El Fuego wrote: |
I'm ready to cancel the credit card order and switch to.. ...Blue Juice ?
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Do as you will, but I can't endorse Blue Juice as an alternative. |
Blue Juice is pretty gross.
I was pretty sure Zaja blue was discontinued a long time ago.
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HaveTrumpetWillTravel
Heavyweight Member
Joined: 30 Jan 2018
Posts: 1021
Location: East Asia
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| Posted: Sun Oct 30, 2022 10:47 pm Post subject: |
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The new synthetics have a following, and I like Ultra Pure. Probably any of them are fine--Yamaha, Wick, Monster, etc.
Blue Juice does have a following in some circles. I got a bottle of it with a euphonium. I've never learned the story on it. It kind of sounds like some car oils, where it is supposed to clean and lubricate? |
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trpthrld
Heavyweight Member
Joined: 09 Mar 2007
Posts: 4810
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El Fuego
Regular Member
Joined: 30 Oct 2022
Posts: 19
Location: Maine
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| Posted: Mon Oct 31, 2022 4:23 am Post subject: |
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| trpthrld wrote: | Used it for years. The best valve oil I'd ever found. Never had any valve issues, valves were lightning fast smooth & even.
Then along come production problems...availability and supply became questionable. Vendors had no idea when or if they might get an order filled.
After an oil safari I'm now using Yamaha Synthetic Regular. Works as well or better.
If only Yammie had it in Mulberry scent...  |
Big capitalist opportunity for another quality scented valve oil. Takers ?
If Msrs Rich and Andre can't do their biz, tell us. Doesn't look good.
Who cares for "on the road" or any excuse. |
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TrumpetMD
Heavyweight Member
Joined: 22 Oct 2008
Posts: 2415
Location: Maryland
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| Posted: Mon Oct 31, 2022 6:19 am Post subject: |
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| trpthrld wrote: | | After an oil safari I'm now using Yamaha Synthetic Regular. Works as well or better. |
That's where I'm heading, if my supply of Hetman ever runs dry.
| trpthrld wrote: | | If only Yammie had it in Mulberry scent... |
I'm still hoping for a scented Best Dam Trumpet Leadpipe Swab. 
Mike
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Bach Stradivarius 184 Cornet (1988), Yamaha 13E4 Mouthpiece
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Plus a few other Bach, Getzen, Olds, Carol, HN White, and Besson horns. |
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El Fuego
Regular Member
Joined: 30 Oct 2022
Posts: 19
Location: Maine
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| Posted: Mon Oct 31, 2022 10:00 am Post subject: |
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| TrumpetMD wrote: | | trpthrld wrote: | | After an oil safari I'm now using Yamaha Synthetic Regular. Works as well or better. |
That's where I'm heading, if my supply of Hetman ever runs dry.
| trpthrld wrote: | | If only Yammie had it in Mulberry scent... |
I'm still hoping for a scented Best Dam Trumpet Leadpipe Swab.
Mike |
For the oil engineers out there: can perfume be added to your fav oil ?
Or, can we stop using Zaja's name in vain ?
I canceled the order. Now onto an oil safari ( Cass, Blue J, Monster, Yam, etc.. )...I'm confused š¢ |
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Smokin Joe
Heavyweight Member
Joined: 30 Oct 2006
Posts: 594
Location: Somerset, Mass.
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| Posted: Mon Oct 31, 2022 10:39 am Post subject: |
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| I used Zaja for awhile, always had to scour the internet for Music stores that had it in stock, emailed Zaja direct, no response. Finally got sick of the safari, tried Blue Juice and it works fantastic for me. Problem solved! |
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Jerry
Heavyweight Member
Joined: 20 Jan 2002
Posts: 2163
Location: Kennett Square, Pennsylvania
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| Posted: Mon Oct 31, 2022 6:31 pm Post subject: |
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Am I remembering correctly that Blue Juice had a horrible smell.
I prefer oils with no odor and will try oils that TH members rage about but might have a mild odor. If I'm remembering correctly Blue Juice stinks. Please correct me if I'm thinking of another product. |
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El Fuego
Regular Member
Joined: 30 Oct 2022
Posts: 19
Location: Maine
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| Posted: Tue Nov 01, 2022 5:04 am Post subject: |
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| Jerry wrote: | Am I remembering correctly that Blue Juice had a horrible smell.
I prefer oils with no odor and will try oils that TH members rage about but might have a mild odor. If I'm remembering correctly Blue Juice stinks. Please correct me if I'm thinking of another product. |
"What a revolting predicament".
Will stick to Cass since it has worked....no smell.
No advice for adding Eau de parfum like Chanel #5 to oil ? š |
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kehaulani
Heavyweight Member
Joined: 23 Mar 2003
Posts: 9025
Location: Hawai`i - Texas
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| Posted: Tue Nov 01, 2022 7:46 am Post subject: |
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I used to use a mixture if Kerosine and 3-in-One Oil. Now, THAT smelled. Didn't hurt me none.
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Yamaha 8310Z Bobby Shew trumpet
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Crazy Finn
Heavyweight Member
Joined: 27 Dec 2001
Posts: 8333
Location: Twin Cities, Minnesota
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| Posted: Tue Nov 01, 2022 5:30 pm Post subject: |
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To be clear, my low opinion of Blue Juice has nothing to do with it's smell and everything to do with how well it does at keeping valves going up and down.
It does work for some, though.
Personally, I try to use oils that don't irritate my throat with fumes. So, Holton, 5 Starr, Blue Juice, and several others are right out.
I also would prefer not to have some silly fragrance, either. I've never gotten the (seemingly mostly American) thing of needing to add a scent to everything. I'd prefer not to have stinky chemicals fooling me into thinking something is pleasant. Or even natural oils rather than nasty chemicals. Just no.
But, to each their own.
For the record, I endorse Yamaha Synthetic (Tim's spot on here), Ultra Pure, and Hetman. Monster might be good too, I haven't given it enough of a run and I'm already satisfied with the previous 3.
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Selmer Radial Bb Trumpet
Yamaha 6335S Bb Trumpet
Besson 709 Bb Trumpet
Bach 184L Bb Cornet
Yamaha 731 Bb Flugelhorn |
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El Fuego
Regular Member
Joined: 30 Oct 2022
Posts: 19
Location: Maine
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| Posted: Tue Nov 01, 2022 5:55 pm Post subject: |
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| Crazy Finn wrote: |
I also would prefer not to have some silly fragrance, either. I've never gotten the (seemingly mostly American) thing of needing to add a scent to everything. I'd prefer not to have stinky chemicals fooling me into thinking something is pleasant. Or even natural oils rather than nasty chemicals. Just no.
But, to each their own. |
Now just wait C.F. There's more to oil than oil. And this ain't no "American thing" (where the H did that come from ?). My G2 says you Minnesota types use underarm smellies year round. True fact. My search for the mulberry oil died, BUTT, when I had it everyone, Americans all, loved it. Hey, I loved it. JMNSHO |
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