Marketplace Problem

Uberopa · Posted: Sun Jul 25, 2010 7:27 pm Post subject: Marketplace Problem

Hi All,

I have used the TH Marketplace to buy, sell and even trade trumpets and gear. I always felt more comfortable with the Marketplace than EBay, believing that the integrity of the membership on the site was a controlling force in ensuring honest transactions to take place.

Unfortunately, I have found this not a surefire guarantee. Here is a copy of an email I recently sent to a fellow TH member that sums it up.

"I paid you on May 30th for your Conn 22B by Paypal and you promised to send it out to my repair tech within the next 2 days. I called the tech about 2 weeks later and he had not received it. I called you on your cell phone and you promised to send it out promptly. I then received an email about a week later stating that the horn had not been addressed properly and had been returned to you. You expressed regrets and apologies and promised to send the horn out by UPS this time. I waited another 3 weeks and the tech still does not have the horn that I paid for. I have tried to email you and contact by cell phone you for an update as to the whereabouts of my horn with no response. This is unacceptable behavior in a TH member and Marketplace user.
Please contact me to assure me that the horn has been sent and provide me with a UPS tracking number. Thank you."

Now, I live in a foreign country and a long way from being able to physically contact this person so has anyone got any ideas as to how I should proceed?

Thanks,

Brian

ldwoods · Posted: Sun Jul 25, 2010 7:46 pm Post subject:

You should let us know who this person is. If nothing else, it may prevent others from such shananigans.
_________________
Larry Woods
LDWoods

VetPsychWars · Posted: Sun Jul 25, 2010 7:47 pm Post subject:

Is it true? Do you have tracking numbers?

Tom
_________________
1950 Buescher Lightweight 400 Trumpet
1949 Buescher 400 Trumpet
1939 Buescher 400 Cornet
GR65M, GR65 Cor #1

Uberopa · Posted: Sun Jul 25, 2010 8:30 pm Post subject:

Sorry guys, here goes. Jonathan Heckathorn of Middleburgh, Ohio is the man to talk to if you know him and no, he has not provided a tracking number or even once tried to contact me.

Brian

etc-etc · Heavyweight Member Joined: 19 Jan 2008 Posts: 6193

Can you dispute with PayPal?

Your seller has not posted anything since 2007 ... his name and profile sound fishy:

All about John Heckathorn

Regular Member Joined: 11 Jun 2005
Total posts: 44
[0.01% of total / 0.02 posts per day]
Find all posts by John Heckathorn
Location: Middleburg Hts. OHIO
Website:
Occupation: Student
Interests: Chicks

lmf · Posted: Mon Jul 26, 2010 9:14 am Post subject:

If you can dispute with Pay Pal...it might light a fire under the seller to do what was promised. Seems you've waited long enough as no word has been conveyed to you from the seller.

Best wishes,

Lloyd

Uberopa · Posted: Tue Jul 27, 2010 7:33 pm Post subject:

Thanks for the tip on using a Paypal dispute process. I hadn't thought of that.
As for the name sounding "fishy" the Moderators could confirm the ad that was posted. Canadians are used to "friendly fire" from Americans. Used to to it but don't like it.

mulligan stew · Heavyweight Member Joined: 02 Jul 2003 Posts: 1846

etc-etc · Heavyweight Member Joined: 19 Jan 2008 Posts: 6193

fraserhutch · Posted: Thu Jul 29, 2010 11:20 am Post subject:

Canadians are soooo touchy....

lmf · Posted: Thu Jul 29, 2010 1:10 pm Post subject:

The Canadian National Anthem sounds marvelous!

http://www.youtube.com/watch?v=zwDvF0NtgdU
(English Version)

Best wishes,

Lloyd

ohiotpt · Heavyweight Member Joined: 25 Jan 2008 Posts: 988

skootchy · Posted: Sat Jul 31, 2010 7:32 am Post subject:

Sounds like "The Musical Instrument Repair Shop" in Tenn. has launched another scam. If it's not them it must be a relative, same excuses...

_________________
Praise him with the sound of the trumpet! Ps. 150:3
>=iii=O

ohiotpt · Heavyweight Member Joined: 25 Jan 2008 Posts: 988

Some quicky research:
1) The fellow's phone number is in the profile..might clear up things quickly.

2) There is a fellow with the same name + "Jr." who appears to be an anestheisiologist working about 10 miles from Middleburg HEIGHTS. Might be a father of the fellow you're dealing with (since I'm guessing an anestheisiologist is not going to put "chicks" in his profile.

3) Putting a hold on paypal funds should get some attention, and would be appropriate if general concern..which I would put 2 weeks with no communication in that category. Once the item is received however you should be quick on freeing up the funds.

Hope that helps
-fred
_________________
-fred
Lots of horns available to try and buy (or just try) in the Florida Treasure Coast area (Especially Kanstul trumpets) - PM if you'd like to stop by.

lmf · Posted: Sat Jul 31, 2010 8:56 am Post subject:

Fred,

Being from the USA, I realize we have so many of our own problems with our children and other matters that we can't seem to get right in almost every situation that we ought not to be casting "stones and dispersions" at our Canadian neighbors.

I will stick with the "positive" characteristics of both nations!

Best wishes,

Lloyd

Uberopa · Posted: Sat Jul 31, 2010 12:34 pm Post subject:

Hi All,
Paypal doesn`t cover cases more than 45 days old. The best I can do is to lodge a complaint. The research is appreciated although I can`t blame the sins of the child on the father. I would not want to start a border war with the neighbors to the south but we admittedly do occasionally get a bit touchy livng next door. If this Jonathon Heckathorn jr. shows up in the Marketplace again I trust that others don`t get scammed as I did.
Cheers, Brian

LittleRusty · Posted: Sat Jul 31, 2010 12:36 pm Post subject:

lmf · Posted: Sat Jul 31, 2010 12:51 pm Post subject:

Of course, Jonathon Heckathorn Jr., may not really be the seller....maybe?

ohiotpt · Heavyweight Member Joined: 25 Jan 2008 Posts: 988