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21trumpet Veteran Member
Joined: 06 Jan 2007 Posts: 310 Location: So. California
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Posted: Wed Jan 31, 2018 7:57 am Post subject: Photos in marketplace |
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Was wondering if you guys in charge of TH are trying to fix the problem of the wrong photos showing up in the marketplace. I have mouthpieces for sell and the photo that shows up in the ad is of a trumpet not the mouthpiece photo I uploaded. Do you have a timeline on when this might be fixed. _________________ Yamaha YTR-9335 NYS III
Bach Commercial - LT190SL1B
Yamaha YTR-9445 NYS-YS - C Trumpet
Wild Thing Flugelhorn - Copper - Raw
Yamaha YCR2330 Cornet
Yamaha Custom Piccolo
Monette B4S S2 Mouthpiece |
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trumpetherald System Administrator
Joined: 25 Oct 2001 Posts: 1494 Location: USA
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Posted: Wed Jan 31, 2018 9:52 am Post subject: |
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Can you send me the url for the ad you're having trouble with? It's complicated but it has to do with caching and the recent data loss we experienced.
td |
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kehaulani Heavyweight Member
Joined: 23 Mar 2003 Posts: 9086 Location: Hawai`i - Texas
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Posted: Wed Jan 31, 2018 10:02 am Post subject: |
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If it's any help, I have had a constant problem posting there. As an alternate, I have made a few regular forum posts on for-sale items but these posts have been involuntarily deleted.
It seems a little strange that no one fixes this but penalizes me for using an alternate when the same, seemingly, people won't address the main problem to begin with. _________________ "If you don't live it, it won't come out of your horn." Bird
"I wouldn't play like Wynton Marsalis even if I could play like Wynton Marsalis." Attributed to Chet
Yamaha 8310Z Bobby Shew trumpet
Benge 3X Trumpet
Benge 3X Cornet |
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trumpetherald System Administrator
Joined: 25 Oct 2001 Posts: 1494 Location: USA
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Posted: Wed Jan 31, 2018 10:12 am Post subject: |
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@kehaulani what sort of problems have you experienced?
td |
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21trumpet Veteran Member
Joined: 06 Jan 2007 Posts: 310 Location: So. California
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Danbassin Veteran Member
Joined: 13 Oct 2013 Posts: 460 Location: Idyllwild, CA
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Posted: Wed Jan 31, 2018 11:31 am Post subject: |
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trumpetherald wrote: | Can you send me the url for the ad you're having trouble with? It's complicated but it has to do with caching and the recent data loss we experienced.
td |
Yes, as said above, the problem seems to be persistent among several recently-placed ads. The photos are all from other ads currently on the system, and I noticed this issue just this week.
Thanks!
-DB _________________ Daniel Bassin
Conductor/Composer/Trumpeter/Improviser/Educator
I play:
Monette - CORNETTE/PranaXLT-STC Bb/MC-35/Raja A Piccolo;
Kromat C-Piccolo; Thein G-Piccolo; Various antique horns
MPCs - Monette Unity 1-7D and DM4LD |
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Don Herman rev2 'Chicago School' Forum Moderator
Joined: 03 May 2005 Posts: 8954 Location: Monument, CO
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Posted: Wed Jan 31, 2018 11:34 am Post subject: |
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kehaulani wrote: | If it's any help, I have had a constant problem posting there. As an alternate, I have made a few regular forum posts on for-sale items but these posts have been involuntarily deleted.
It seems a little strange that no one fixes this but penalizes me for using an alternate when the same, seemingly, people won't address the main problem to begin with. |
"People" is Todd (sysadmin) and he is the only one who can help. He has a day job. Moderators only work in the Forum area and have nothing to do with (and no control over) the Marketplace. If you have a problem in the Marketplace, PM Todd (username: trumpetherald) for assistance.
Private "for-sale" posts became a huge problem in the past for several reasons and are prohibited in the Forums. _________________ "After silence, that which best expresses the inexpressible, is music" - Aldous Huxley |
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trumpetherald System Administrator
Joined: 25 Oct 2001 Posts: 1494 Location: USA
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Posted: Wed Jan 31, 2018 11:54 am Post subject: |
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Those ads appear correctly to me. You're experiencing image caching in your browser.
Try control-F5 to force a complete refresh of the page and fetch the correct the images.
I'll see if I can adjust some things related to caching and help the problem correct.
td |
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21trumpet Veteran Member
Joined: 06 Jan 2007 Posts: 310 Location: So. California
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Posted: Wed Jan 31, 2018 1:05 pm Post subject: |
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trumpetherald wrote: | Those ads appear correctly to me. You're experiencing image caching in your browser.
Try control-F5 to force a complete refresh of the page and fetch the correct the images.
I'll see if I can adjust some things related to caching and help the problem correct.
td |
It was on my ipad so I cleared the cach and it fixed the problem. Thanks for your help. _________________ Yamaha YTR-9335 NYS III
Bach Commercial - LT190SL1B
Yamaha YTR-9445 NYS-YS - C Trumpet
Wild Thing Flugelhorn - Copper - Raw
Yamaha YCR2330 Cornet
Yamaha Custom Piccolo
Monette B4S S2 Mouthpiece |
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cheiden Heavyweight Member
Joined: 28 Sep 2004 Posts: 8925 Location: Orange County, CA
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Posted: Wed Jan 31, 2018 1:09 pm Post subject: |
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trumpetherald wrote: | Those ads appear correctly to me. You're experiencing image caching in your browser.
Try control-F5 to force a complete refresh of the page and fetch the correct the images.
I'll see if I can adjust some things related to caching and help the problem correct.
td |
That fixed the problem on my system. Never knew about control-F5. Thanks for the education. _________________ "I'm an engineer, which means I think I know a whole bunch of stuff I really don't."
Charles J Heiden/So Cal
Bach Strad 180ML43*/43 Bb/Yamaha 731 Flugel/Benge 1X C/Kanstul 920 Picc/Conn 80A Cornet
Bach 3C rim on 1.5C underpart |
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kehaulani Heavyweight Member
Joined: 23 Mar 2003 Posts: 9086 Location: Hawai`i - Texas
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Posted: Wed Jan 31, 2018 1:15 pm Post subject: |
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trumpetherald wrote: | @kehaulani what sort of problems have you experienced? |
Thanks for your interest and reply.
I can print my information and usually have my photos show up in the ad draft, but for some reason, then when I go to post the ad, it doesn't post. _________________ "If you don't live it, it won't come out of your horn." Bird
"I wouldn't play like Wynton Marsalis even if I could play like Wynton Marsalis." Attributed to Chet
Yamaha 8310Z Bobby Shew trumpet
Benge 3X Trumpet
Benge 3X Cornet |
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trumpetherald System Administrator
Joined: 25 Oct 2001 Posts: 1494 Location: USA
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Posted: Thu Feb 01, 2018 12:00 pm Post subject: |
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Try posting the ad first with no photos. You shouldn't have any trouble.
If you then edit the ad and try to add photos, but it fails, your photos are too large. You'll need to reduce the size of the images. 1024 as the largest dimension is plenty.
Let me know what works out.
td |
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kehaulani Heavyweight Member
Joined: 23 Mar 2003 Posts: 9086 Location: Hawai`i - Texas
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Posted: Thu Feb 01, 2018 1:19 pm Post subject: |
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Thank you very much for the work-arounds. I'll let you know if there is still a problem. Thanks again. _________________ "If you don't live it, it won't come out of your horn." Bird
"I wouldn't play like Wynton Marsalis even if I could play like Wynton Marsalis." Attributed to Chet
Yamaha 8310Z Bobby Shew trumpet
Benge 3X Trumpet
Benge 3X Cornet |
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