Monette turnaround times

Andy Del · Posted: Fri Sep 13, 2019 7:52 pm Post subject:

Early 2018 I ordered 3 mpcs. One was a standard weight prank G piccolo. It had to be made to order, but it took over 6 months to arrive, despite a lot of prodding, and arrived with a lightweight blank. It works fine, but I was a little peeved, as I was then told they never make them in standard weight. Despite the web site still saying it...

Open some pop scorn, sit back and make sure your Netflix subs are up to date. You have some waiting to do!
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so many horns, so few good notes...

theslawdawg · Posted: Fri Sep 13, 2019 8:37 pm Post subject:

Six months???

I wonder how long the wait is for a horn.
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My go-to Trumpet and Flugel: Thane.
Greg Black MPs

fredo · Posted: Sat Sep 14, 2019 3:37 am Post subject:

If Thompson music has the mouthpiece of your choice it is very fast to get it.

I ordered from them several Monette pieces, great service.
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Frederic FELTZ
Yamaha XENO 2 8335 S
Lotus 3L brass

theslawdawg · Posted: Sat Sep 14, 2019 8:12 am Post subject:

There are a couple guitar pedals with ridiculous wait times (over a year). The resale market has skyrocketed due to that fact. Each pedal I've purchased (only through resale) just to see the hype, I've resold myself. I always go back to a few cheap pedals that do the trick for me.

Similar to that story, a Curry 3C has always been a go to for me when I'm tired of burning cash.
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My go-to Trumpet and Flugel: Thane.
Greg Black MPs

woztone · Posted: Sat Sep 14, 2019 3:22 pm Post subject:

I've been watching this thread for a couple days. I haven't felt the need to chime in on anything here for years, but I wanted to clarify some of the information/speculation posted here.

I'm a horn builder, repair person, and the final assembly manager at Monette. Contrary to popular belief, we are a very small company. There are only 9 of us, including Dave. Each of us has a very specific job, which means we have one mouthpiece maker working full time. He also machines most of our custom horn parts.

This is on purpose, and it is definitely not for the sake of creating exclusivity or for making larger profits. It's so that we can make the best products possible with unmatched accuracy and consistency. That's all!

The costs of our mouthpieces and horns are a true reflection of the amount of time we really do take to make them so that they can play to the high standards that we continually set for ourselves. Our average cost per hour on horns and mouthpieces is $65. Everyone at the shop is extremely passionate about what we do, and I hope that it shows in our finished products.

If you have any questions about what we do, what mouthpiece would work best, what you can expect with a mouthpiece or horn order, or any other questions at all, please call the shop or shoot us an email.

I want to urge everyone on this site not to speculate about what we do. Just contact us and we will tell you! You can also set up a time to come visit the shop to try mouthpieces/horns and see it all for yourselves! Dave is always interested in one-on-one work with clients. Whether you are a professional or an amateur, young or old, world-famous or completely aloof from the trumpet world, he will take the day to work with you.

Our phone number is 503-255-5552

Our general communications email is STC@monette.net

BJ is our customer relations manager and mouthpiece consultant. He will answer questions concerning mouthpieces, mouthpiece orders, repair work, and visitor scheduling. His email is BJ@monette.net. It may take a few days for him to get back to you, since we get hundreds of inquiries each week, but he will always take the time to respond meaningfully to each and every email.

I hope this post helps to clarify a few of the topics covered in this thread. If it doesn't, please contact the shop. We're more than happy to help!

Also, we are in the midst of updating the website! It will reflect our current horn model list, mouthpiece information, horn owner FAQ's, etc. This has been a long time coming, and you will be able to see continuous changes to the site in the future. Check it out at Monette.net

theslawdawg · Posted: Sun Sep 15, 2019 9:04 am Post subject:

Moderators · TH Moderator Group Joined: 31 Mar 2005 Posts: 3906

Thread cleaned up. Attacking other posters is against the UA, and much speculation about internal business economics is best debated in a business forum. Some posts deleted because they lost context.

theslawdawg · Posted: Thu Sep 19, 2019 12:14 am Post subject:

GordonH · Posted: Thu Sep 19, 2019 12:51 am Post subject:

HERMOKIWI · Heavyweight Member Joined: 24 Dec 2008 Posts: 2581

delano · Posted: Thu Sep 19, 2019 4:13 am Post subject:

It's only business. Critical posts are not good for business. So stay inside the boundaries of entertainment. Forget free speech or the benefits of 'der herrschaftsloser Diskurs'.