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tkdstevie1 New Member
Joined: 31 May 2021 Posts: 3
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Posted: Fri Jun 04, 2021 4:58 am Post subject: Problems with Stork |
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Hey everyone, trying to see if anyone has had a similar experience to what's happening to me right now.
I love stork Mouthpieces, I think they are great and both John and Phyllis are wonderful to interact with. However recently I made a call to find something that fit me better than current set up (mostly just downsizing the rim). Phyllis said she would put together a package with several models to try, which I've done before. However this time there was about 2-3 of not hearing anything I emailed to check in. When I finally got a response they had apparently lost whatever notes they had taken during our conversation about what sizes would work and I was assured it would get taken care of. Now another 2 weeks have gone by and still have heard nothing. Has anyone else had this issue recently? |
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bagmangood Heavyweight Member
Joined: 26 Feb 2009 Posts: 1352 Location: SF Bay Area
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Posted: Fri Jun 04, 2021 7:04 am Post subject: |
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They've been pretty responsive whenever I talked to them in the past - I have had issues getting emails from them before (so I had to call). I think my email service was eating their emails for whatever reason.
I think I generally got mouthpieces within a week or two, even when they had to make the mouthpieces. _________________ More than one trumpet
A "few" mouthpieces |
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Seymor B Fudd Heavyweight Member
Joined: 17 Oct 2015 Posts: 1472 Location: Sweden
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Posted: Sat Jun 05, 2021 1:08 am Post subject: Re: Problems with Stork |
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tkdstevie1 wrote: | Hey everyone, trying to see if anyone has had a similar experience to what's happening to me right now.
I love stork Mouthpieces, I think they are great and both John and Phyllis are wonderful to interact with. However recently I made a call to find something that fit me better than current set up (mostly just downsizing the rim). Phyllis said she would put together a package with several models to try, which I've done before. However this time there was about 2-3 of not hearing anything I emailed to check in. When I finally got a response they had apparently lost whatever notes they had taken during our conversation about what sizes would work and I was assured it would get taken care of. Now another 2 weeks have gone by and still have heard nothing. Has anyone else had this issue recently? |
I´ve e-mailed Phyllis once - took a week or more then I got a kind very informative in depth answer. They are serious people so the reason for the delay should be lack of time, being busy etc etc. _________________ Cornets: mp 143D3/ DW Ultra 1,5 C
Getzen 300 series
Yamaha YCRD2330II
Yamaha YCR6330II
Getzen Eterna Eb
Trumpets:
Yamaha 6335 RC Schilke 14B
King Super 20 Symphony DB (1970)
Selmer Eb/D trumpet (1974) |
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